“[...] IMBOX has become an important part of that story; ensuring that our customers not only select the correct footwear but offering them an environmentally-friendly protection system that allows them to extend the useful life of their footwear.
Since the introduction of the Imbox protection system across our stores we have seen a significant uptake across both outdoor and running footwear; our customers appreciate the convenience of having their footwear protected at the point of sale and the opportunity to, periodically, return for further treatment to continue to protect their investment. From our perspective this also gives our customers a reason to return to store.
The roll out of IMBOX units across our stores was easily managed with support from the IMBOX team which included seamless delivery and installation along with ongoing training support from their aftersales team. The project has been a partnership between IMBOX and ourselves which continues to deliver success.”
Outdoor & Cycle Concepts LTD
About Outdoor & Cycle Concepts: Outdoor & Cycle Concepts (O&CC) is the largest outdoor retailer in the UK, comprising of the well-known high street brands Snow+Rock, Cotswold Outdoor, and Runners Need.