Convenient way to improved service


“The IMBOX service has had an excellent impact on our overall accessory sales.

The convenience and protection offered by IMBOX make it possible for us to provide our customers with a more complete service experience without adding complexity at the point of sale. The training and support provided by IMBOX to our store teams have been valuable in driving not only IMBOX sales but also keeping up the focus on sales of aerosols. Overall the service has been well received all year round and it can only have a positive effect on customer loyalty.”

The Buying Team
DEICHMANN SHOES UK LTD

About Deichmann Group: Deichmann was founded in 1913, and is today Europe's largest shoe retailer, active in 31 countries. 

Increasing footfall in stores


[...] IMBOX has become an important part of that story; ensuring that our customers not only select the correct footwear but offering them an environmentally-friendly protection system that allows them to extend the useful life of their footwear.

Since the introduction of the Imbox protection system across our stores we have seen a significant uptake across both outdoor and running footwear; our customers appreciate the convenience of having their footwear protected at the point of sale and the opportunity to, periodically, return for further treatment to continue to protect their investment. From our perspective this also gives our customers a reason to return to store.

The roll out of IMBOX units across our stores was easily managed with support from the IMBOX team which included seamless delivery and installation along with ongoing training support from their aftersales team. The project has been a partnership between IMBOX and ourselves which continues to deliver success.”

Andrew White
Outdoor & Cycle Concepts LTD

About Outdoor & Cycle Concepts: Outdoor & Cycle Concepts (O&CC) is the largest outdoor retailer in the UK, comprising of the well-known high street brands Snow+Rock, Cotswold Outdoor, and Runners Need.

Adding extra value to customers


“IMBOX is a unique customer service that gives our stores a competitive edge. It’s a professional service that we offer all our customers in our stores. […] Additional turnover and customer loyalty is what our company strives for and having the IMBOX in stores has helped us maintain this, with adding extra value to the customers.”

Albert Setzger, Sales manager
SALAMANDER

About Salamander: Founded in 1904. Today Salamander has one of the leading positions in the market for fashionable shoes and accessories. 

Increase in Sales


"We got an IMBOX at the end of November 2017 and this has proven to be a great addition to our shop that gives our customers a better service as well as additional income for us. The Imbox shoe protection makes sense for every kind of shoes, no matter if Sneaker, Trekking or Running shoes and ever since we have offered the Imbox service to every shoe customer, sales have gone up. In our first month alone we sold more than 600 treatments - fantastic additional sales.”

Jon Valli
INTERSPORT

About INTERSPORT Group: Founded in 1968. The international sports retailer is active in more than 43 countries. 

UNIQUE SERVICE FOR OMNICHANNEL CUSTOMERS


“IMBOX is providing our customers with a unique opportunity to prolong the life of their footwear.

Bringing this service into all of our stores as well as our warehouse means that we can offer a thorough shoe protection across all of our omni touchpoints in a seamless customer journey.”

Aleksander Nilsson, Head of Tech. Development & Omni-channel
SPORTMASTER, DENMARK

About Sportmaster: Sportmaster is the largest sports retailer in Denmark as well as one of the largest sports and outdoor retailers in Europe. Not only offering a wide range of sport and outdoor equipment but also working actively to support and promote local health.

An additional turnover


”The Imbox is obviously a significant additional turnover! This new tool breathes new life into our store!

Our customers are starting to come back to the store to put their shoes in the IMBOX again, they take a quick tour of the store, and we are making extra turnover! This is positive for us and for our customers who find it practical that the IMBOX Treatment is done in-store and are satisfied with the reliability of this product over time.”

François Lemaire, Manager
CHAUSSEXPO

About CHAUSSEXPO: Founded in 1815 in France, and is one of the oldest footwear retailers in Europe.

SOME OF OUR LONG-TERM PARTNERS


Are you interested in experiencing the same benefits as our long-term partners?
Get in contact and hear more about the benefits for your business.

 

FAQ

IMBOX is accessible with a rental agreement and is an all-inclusive solution. It requires no investment or any additional resources for you.

Get a personalized business case here.

With the IMBOX plug-and-play solution, you get full support. The solution includes service of the IMBOXs by local providers, support and training, marketing materials and much more.

Read more about the IMBOX solution here.