SEAMLESS CUSTOMER EXPERIENCE
You can benefit from IMBOX Protection by offering premium footwear protection not only directly in the store but also for customers purchasing shoes through various integrated channels or in a traditional online environment.
IMBOX is trusted by retailers from some of the world's biggest brands.
ONLINE SHOPPING
Give online shoppers a chance to have their brand-new shoes delivered to their homes protected against water, mud, stains and other elements of everyday life. Increased customer satisfaction delivered by sustainable footwear protection helps to strengthen customers' loyalty. Offering IMBOX through a variety of channels allows companies to increase basket size online while encouraging customers to re-IMBOX their shoes at their local store after a few weeks.
“The customers were very impressed with this machine, and we quickly noticed that the word spread because they came back with another pair of shoes from home, asking if they could protect them as well. “
For online retailers, IMBOX provides a unique opportunity to prolong and protect brand-new shoes before they leave a distribution center ensuring enhanced quality and longevity from the moment shoes are unpacked at home. As it takes less than a minute to treat shoes, the implementation of IMBOX machines in logistic facilities doesn't slow down the handling process. IMBOX Protection is a plug-and-play solution that helps scale your business from day 1.
CLICK & COLLECT
Give your customers the opportunity to IMBOX their shoes when they shop with Click & Collect. You can either let them select IMBOX during online checkout to ensure the footwear is protected before it arrives at the store, or right after the customer picks up the order. Depending on your individual business set up and the payment plan.
IMBOX can be integrated in a way that best fits your Click & Collect strategy. This consequently helps your organization significantly increase sales of accessories and increase customer satisfaction
BUY ONLINE PICK UP IN STORE
Give your customers the opportunity to IMBOX their shoes when they shop with BOPIS. Customers select IMBOX at the time of checkout, ensuring the shoes are protected before they arrive at the store. IMBOX provides a unique opportunity to prolong and protect brand-new shoes before they leave a distribution center ensuring enhanced quality and longevity from the moment the shoes are unpacked at home.
“Bringing this service into all of our stores as well as our warehouse means that we can offer a thorough shoe protection across all of our omni touchpoints in a seamless customer journey.”
Aleksander Nilsson, Head of Tech. Development & Omni-channel
SPORTMASTER, DENMARK
IN-STORE ORDERING
Integrating IMBOX with your online channels will allow you to provide IMBOX service together with in-store ordering. Let the shopper order a missing size in-store and have it delivered home IMBOXed.
Including IMBOX machines in all of these channels is a profitable way to streamline your omnichannel business and create additional value for your customers.
“Overall the service has been well received all year round and it can only have a positive effect on customer loyalty.”
The Buying Team, DEICHMANN SHOES UK LTD
What our partners say
DEICHMANN SHOES UK LTD
"The IMBOX service has had an excellent impact on our overall accessory sales.
The convenience and protection offered by IMBOX make it possible for us to provide our customers with a more complete service experience without adding complexity ..."
Outdoor & Cycle Concepts
"Since the introduction of the Imbox protection system across our stores we have seen a significant uptake across both outdoor and running footwear; our customers appreciate the convenience of having their footwear protected at the point of sale and the opportunity to, periodically, return for further treatment to continue to protect their investment..."
INTERSPORT
"We got an IMBOX at the end of November 2017 and this has proven to be a great addition to our shop that gives our customers a better service as well as additional income for us.
The Imbox shoe protection makes sense for every kind of shoes, no matter if Sneaker, Trekking or Running shoes and ever since we have offered the Imbox service to every shoe customer, sales have gone up ..."
FAQs
Do you have any questions? Here you’ll find the answers most valued by our partners and customers, along with access to step-by-step instructions and support.
What is IMBOX?
IMBOX Protection is an in-store shoe protection service offered in-store. The simple plug-and-play solution provides you with the possibility to offer your customers premium quality footwear protection right in your stores.
How does the IMBOX work?
The IMBOX Flagship is easy to use. Simply place the footwear in the machine, select the program, and in less than 2 minutes, the shoes are ready to wear. The machine works by spraying the shoes inside a chamber, ensuring even coverage.
If you want to see how it is done, watch this short video showing the process.
Where can I find an IMBOX?
There are currently more than 6500 IMBOXs in 28 countries. Use our store locator to find the nearest IMBOX.
How can I get an IMBOX machine in my stores?
If you would like to make the IMBOX part of your assortment, you can contact us here.
You can also get a personalized business case calculated by our product specialists.