FAQ

IMBOX is the world's only in-store shoe protection treatment. The simple plug-and-play concept allows retailers to offer consumers premium quality footwear protection done in stores.

Imbox Protection is the company behind IMBOX. Our base is Denmark, but have headquarters in Chicago, IL, and Tokyo, Japan.

Read more about our company story here.

IMBOX protects footwear against water, stains, dirt and colour fading from the sun's UV rays, helping prolong the life of the shoes while maintaining their breathability and aesthetic appearance.

The IMBOX is quick and easy to use. Simply place the footwear in the machine, select the program, and in less than 60 seconds, the shoes are protected.

The process takes place in a closed chamber ensuring even coverage. After spraying, the shoes are dried and will be ready to wear. 

Download our Product Catalogue to learn more about IMBOX.

There are currently IMBOXs in over 8,500 stores in 35 countries globally. Use our IMBOX locator to find the nearest IMBOX location here.

Almost all shoes can benefit from the IMBOX treatment including running shoes, football boots, sandals, sneakers and winter boots.

Only rubber boots and shoes made entirely of patent leather do not achieve any benefits from the treatment.

The protection last up to 6 weeks, depending on how frequently the shoes are used.

Provide the ultimate protection and IMBOX your shoes again after 6 weeks.

Both IMBOX solutions are innovative footwear protection systems for shoe retailers, provided by Imbox Protection. IMBOX Original is available in Europe, the UK, and Asia, while IMBOX Flagship is offered in the U.S and Europe.

Want to learn more about IMBOX? Contact us now for a comprehensive demonstration of the machine and its benefits for retailers.

Find the nearest IMBOX here.

No, IMBOX is not a shoe cleaner. However, the treatment protects shoes from dirt and stains, making them easier to clean.

The IMBOX solution is all-inclusive with a rental agreement. This means we will deliver and install the IMBOX, guide, and train your team.

We provide continuous support through our customer service and the local service provider, ensuring the machine is operational, including fluid refills.

Go to the IMBOX Concept to learn more about what's included in the all-inclusive solution.

IMBOX is available through a rental agreement, requiring no upfront investment or additional in-store resources for success.

If you're interested in a risk-free trial or a personalized business case, contact us now. You can also see how one of our customers maximized their turnover with IMBOX or request a free demonstration to experience IMBOX for yourself.

Yes, the IMBOX is safe for both employees and customers. The treatment is AllergyCertified, free from PFAS and carcinogens. Explore our conscious footprint here.

The process takes place in a closed chamber, with excess particles collected by a carbon filter, ensuring no harmful substances are released.

The machine meets high health, safety, and environmental standards in accordance with Danish law.

If you're interested in adding IMBOX to your store, connect with us for more information or request a personalized business case or a demo of the IMBOX.

IMBOX offers a unique in-store shoe protection service that enhances the customer experience, boosts accessory sales, and encourages repeat visits.

We offer comprehensive support with our all-inclusive service, requiring no additional investment from you.

If you'd like to learn how IMBOX can benefit your business, you can request a free demonstration.

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