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The IMBOX Concept: Automated Shoe Protection

One machine, full service, no extra workload. IMBOX adds a profitable service to your store from day one.
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IMBOX Original in store with IMBOX technician

What is the IMBOX concept?

IMBOX is an automated shoe protection service for retailers, in stores and online. IMBOX Original is a shoe protection machine and treats customers' new or worn shoes right at the point of purchase, protecting them against water, dirt, and stains, before they leave the shop. 

The concept is all-inclusive: Imbox Protection delivers, installs, trains your staff, maintains the machine, and provides marketing resources. Since 2015, the concept has grown to more than 11,000 stations across 43+ countries, delivering over 40 million treatments.

How IMBOX works in your store

  • We install: Our team delivers, installs, and sets up your IMBOX Original. 
  • We train: Your staff learns the routine. The treatment itself takes under a minute.
  • You sell: IMBOX becomes a natural part of the sale, with POS materials, pricing guidance, and proven sales advice included.
IMBOX Original in store with customer

Why retailers add IMBOX

IMBOX adds a new revenue stream without inventory, staffing, or floor-space costs. IMBOX elevates your customer service and gives customer a concrete reason to come back to the store.

Are you ready to see the numbers for your stores?

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IMBOX online: Protection at checkout

IMBOX isn't limited to the physical store. Customers can add shoe protection directly at online checkout or with click-and-collect orders. The shoes are treated in-store or at the warehouse before shipping or pickup.

That means IMBOX revenue on every channel, and for online customers, a treated pair on arrival and a reason to visit the store for re-IMBOXing later.

“We became passionate about the project because the Imbox Protection service immediately stood out (...) An approach that combines operational efficiency and economic return, creating a competitive advantage for retail and, above all, a benefit for customers, who have enthusiastically embraced this useful and innovative service.”
Mauro Proverbio Sales Director, Scarpamondo

FAQ about the IMBOX Concept